999bd0 Privacy Policy —
Your information is safe with us

1 Introduction and Purpose

999bd0 ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This privacy policy describes how 999bd0 collects, uses, stores, and protects your personal information.

By using our website or creating an account, you are agreeing to the terms of this privacy policy. If we make any significant changes to this policy, you will be notified in a timely manner through the website.

2 What Information We Collect

999bd0 may collect the following types of information for the purpose of providing and improving its services:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport information (when identity verification is required)
• Banking and payment information (bKash, Nagad, Rocket, Upay or bank account)

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Website usage time and patterns
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

• Deposit and withdrawal history
• Gaming activity history and preferences
• Bonus and promotion usage records

3 Purpose of Data Collection

999bd0 uses your information for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To provide gaming services, bonuses, promotions, and customer support.
• Financial Transactions: To process deposits and withdrawals.
• Security: To prevent fraud, combat money laundering, and maintain platform security.
• Age Verification: To ensure that only individuals aged 21 or older can participate on our platform.
• Communication: To deliver important notices, updates, and customer support.
• Service Improvement: To improve our platform and user experience.
• Legal Obligations: To comply with applicable laws and regulatory requirements.

4 Information Sharing and Disclosure

999bd0 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Our payment processors (bKash, Nagad, Rocket, Upay, etc.) and technology service providers may receive limited information necessary to carry out their operations. These partners may only use the information for specified purposes and are bound by confidentiality obligations.

4.2 Legal Obligations

We may be legally required to disclose information to authorities in response to a court order, government directive, or legal investigation. In such cases, we will only provide the minimum amount of information required by law.

4.3 Protection of the Platform

Information may be shared with relevant authorities as needed to detect and prevent fraud, scams, or other illegal activity.

5 Data Security Measures

999bd0 has put in place industry-standard technical and organisational measures to keep your information secure:

• SSL Encryption: All data transmitted on our platform is protected by 256-bit SSL encryption.
• Firewall Protection: Advanced firewalls and intrusion detection systems prevent unauthorised access.
• Access Controls: Only authorised personnel can access limited data on a need-to-know basis.
• Regular Security Audits: Our systems are reviewed through regular security audits.
• Data Storage Security: All information is stored in encrypted form on secure servers.
• Staff Training: All our staff are trained in data protection and committed to maintaining confidentiality.

That said, no data transmission over the internet can be guaranteed to be completely secure. We take every precaution, but no organisation can guarantee the absolute security of information.

6 Cookies Policy

Cookies and similar tracking technologies are used on the 999bd0 website. Cookies are small text files stored in your browser that help us improve the quality of our services.

6.1 Types of Cookies

• Essential Cookies: Necessary for the core functions of the platform. Disabling these will prevent the website from working properly.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect information to help us understand how users interact with our site, which supports service improvement.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling certain cookies may cause some features of our platform to not work properly.

7 Data Retention Period

999bd0 retains your personal information only for as long as necessary:

• Active Account: All information is retained for as long as your account remains active.
• Closed Account: After an account is closed, certain information may be retained for a specified period in accordance with legal and regulatory obligations.
• Financial Transaction Records: Transaction records may be retained for an extended period due to financial security requirements and legal obligations.

Once the retention period has ended or the information is no longer needed, it is securely deleted or anonymised.

8 Your Rights and Choices

As a user of 999bd0, you have several rights regarding your own information:

• Right to Access: You may request to view what information we have stored about you.
• Right to Correction: If any of your information is incorrect, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

9 Protection of Minors

999bd0 is intended only for individuals aged 21 or older. We never knowingly collect information from minors. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child has registered on our platform, please contact us.

10 Third-Party Integrations

Our platform may include games from third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers follow their own data collection and privacy policies. 999bd0 is not responsible for the data collection or use practices of these third parties.

bKash, Nagad, Rocket, and Upay have their own privacy policies and data protection measures for payment processing. We recommend reading those providers' policies at the time of payment.

11 Policy Changes

999bd0 reserves the right to update or change this privacy policy at any time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a notice on our platform.
• Notify you by email where applicable.

Continued use of our platform after any changes will be taken as your agreement to the updated policy. We therefore recommend that you check this page regularly.

12 Responsible Gaming and Data Protection

999bd0 supports responsible gaming and may use information about users' gaming habits to provide assistance. If signs of problematic gaming behaviour are observed in a user, we may reach out with support.

To learn more about responsible gaming, visit our Responsible Gaming page.